Refund policy

At Keep Busy, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

– Products that can be returned within 7 days of receipt.

– To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

– Customized or personalized products are not eligible for returns unless they arrive damaged or defective.

Return Process

– To initiate a return, please contact our customer support team at contact@keepbusy.in with your order number and reason and photographs in case of damage for the return.

– Once your return is approved, we will provide instructions on how to send the item back.

Refunds 

– Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

– If approved, your refund will be processed, and the amount will be credited to your original method of payment within 7 days.

Non-Returnable Items

– Custom-made or personalized items

– Products marked as final sale or clearance items

Damaged or Defective Items 

– If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange a replacement or refund at no additional cost.

Return Shipping

– Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

For any further questions or concerns, feel free to reach out to us at contact@keepbusy.in. We are here to assist you!